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- Our Customer Promise
Our Customer Promise
Our promise to our customers stems from our brand essence of being ready to help out our customers and community when they need us.
It recognises that our customers are busy and want to get in, out and on their way again with no fuss or bother. We make it easy by anticipating their needs and giving them the quality they deserve, quickly.
Our customer promise is shaped by our guardrails and has a fun, upbeat Kiwi attitude. It lives in everything we do; our promotions, our advertising, the way we serve our customers and the way we present ourselves.
At 2go, our customer promise is; your sort of store, your sort of people, just down the road.